Help

For beginner

litatrip is a travel Q&A platform where tourists can post questions about travelling in Japan and local Japanese people post their answers.

What litatrip can do?

-Foreign tourists post their questions, worries or things they want to do

-Japanese local people respond with their advice.

-litatrip connects foreign tourists with local people’s thoughtfulness (lita means thoughtfulness in Japanese).

Recommended system requirements

For best results when using the app, it is recommended that you observe the system requirements listed below.

Android 6 or above

*Currently iOS is not available.

How to use

How to ask?

Post a question

  1. Tap “Q” icon at the lower right in Home screen
  2. Write your questions
  3. Tap the “Post” at the top right
  4. Choose a category as an option, plus one image can be uploaded
Tips
If you choose a category, local people easily find your question and can  answer!


Edit a question

  1. Tap 3 dots leaders on your question
  2. Select Edit

Delete a question

  1. Tap 3 dots leaders on your question
  2. Select Delete
  3. Tap Delete in the pop up window

How to answer?

Post an answer

  1. Tap “Questions” at the bottom of screen
  2. Tap “Answer” at the bottom of question
  3. Write your answer and tap “Post” at the top right
  4. Two images can be uploaded

Edit an answer

  1. Tap 3 dots leaders on your question
  2. Select Edit

Delete an answer

  1. Tap 3 dots leaders on your question
  2. Select Delete
  3. Tap Delete in the pop up window

How to comment?

Post a comment

  1. Tap a “comment” icon at the bottom of answer
  2. Write your comment and tap “Post” at the top right

Edit a comment

  1. Tap 3 dots leaders on your question
  2. Select Edit

Delete a question

  1. Tap 3 dots leaders on your question
  2. Select Delete
  3. Tap Delete in the pop up window

How to search?

Search

  1. Tap a magnifying glass icon at the top right
  2. Enter a keyword in the box and start to search

Translation support

  1. Tap a magnifying glass icon at the top right
  2. Enter a keyword in the box
  3. Tap “Translation” icon next to the searching box
  4. Tap a ↖ arrow icon at the right bottom
  5. Start to search

Filter

  1. Tap “Filter” button after you searched
  2. Select a type and category
  3. Tap “Apply” at the top right


How to edit your profile?

  1. Tap a profile icon at the top left
  2. Tap “Edit” at the top right
  3. Tap a profile icon and select/take a picture
  4. Add/edit your profile and tap “Save” at the top right

Account management

Change an email address

*Currently changing email address is not available

Change a password

  1. Tap a profile icon at the top left
  2. Tap ”Gear” icon at the top right
  3. Select “Change password”
  4. Enter your current and new password, and tap “Save” at the top right

Log out

  1. Tap a profile icon at the top left
  2. Tap ”Gear” icon at the top right
  3. Select “Log out”

Delete your account

  1. Tap a profile icon at the top left
  2. Tap ”Gear” icon at the top right
  3. Select “Delete your account”

How to send feedback?

Feedback

  1. Tap a profile icon at the top left
  2. Tap ”Gear” icon at the top right
  3. Select “Send feedback”
  4. Write a feedback content and tap “Send”

Report

  1. Tap 3 dots leaders on a question/answer/comment
  2. Tap “Report”
  3. Write a content and tap “Send”

If you have further questions or concerns about the app, please feel free to contact us.

user_support@litatrip.com